Valuing Customer Trust

Trust: The Foundation of Our Retirement Planning Services

The word trust carries extra weight in the retirement planning industry. Clients are literally entrusting their future to the professionals who design, implement, and administer their plans. At PSI, we take this responsibility very seriously. Our clients repeatedly place their faith in us because we’ve earned their trust—and we continue to do so, every day of the year.

Trust Built on Knowledge, Skill, and Experience

Trust in our field is supported by a foundation of expertise. Retirement planning requires specialized knowledge, skills, and years of experience. Our ERISA attorneys, paralegal and actuarial staff, and CPAs provide a strong grounding in retirement planning, backed by scientifically tested actuarial tables and advanced financial projections.

At PSI, we go even further, creating proprietary software tools to address the specific needs of our clients. This dedication to precision and innovation is the foundation on which our clients’ trust rests.

Levels of Trust in Retirement Planning

Retirement planning involves trust on multiple levels. At its core is the relationship between client and consultant. Clients trust that we will learn their business thoroughly, keep their best interests at heart, and treat their goals as our own.

Then there’s the integrity of the data. Every piece of information, from input to computation and compliance, must be handled carefully and precisely to ensure accuracy at each step. This data integrity is essential to maintaining our clients’ confidence.

Trust Across Generations and Life Stages

Communicating with plan participants is another trust-laden area. Many employees, particularly younger ones, face numerous financial demands that make saving challenging. Building trust means educating participants on the importance of 401(k) contributions, showing them how to invest in both bear and bull markets, and helping senior workers manage withdrawals and tax considerations.

In retirement planning, the trust extends from retirement planners like PSI to client companies, employees, and ultimately, their families. This journey to financial security for Americans begins and ends with trust.

At PSI, we pledge to stand by you through good years and bad. You can bank on it.